Refund Policy
At Avirash, we strive to ensure our customers are satisfied with their purchases. However, if you are not entirely happy with your purchase, we are here to help. Please read our refund policy carefully for detailed information on how we handle refunds and returns.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The product must be unused and in the same condition that you received it.
- The request for a refund must be made within 30 days of the purchase date.
- The product must be in its original packaging.
- A valid proof of purchase (such as an order confirmation or receipt) must be provided.
Non-Refundable Items
Certain items are exempt from being refunded. These include:
- Digital downloads or online subscriptions that have already been accessed or used.
- Gift cards or vouchers.
- Products marked as “final sale” or “non-returnable” at the time of purchase.
Refund Process
To initiate a refund, please follow these steps:
- Contact our support team at [email protected] to request a refund.
- Provide the order details and reason for the refund request.
- Once your request is reviewed and approved, you will receive further instructions on how to return the product, if applicable.
Processing Time
After we receive your returned item (if applicable) and verify its condition, we will process your refund. Refunds may take up to 7-10 business days to reflect in your original payment method, depending on your financial institution.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected]. We are here to assist you.
Thank you for shopping with Avirash!